My team would like to make use of the Cloud Sync in Insomnia to collaborate on a project. One member has created an organization and has invited other team members to it. The project is of type Cloud Sync. He staged and committed all changes to the master branch. When other team members open the organization and project, they don’t see any collections/files.
How can another team member pull the changes so that they can also see the entire project?
To help resolve the issue, could you check and share the following -
The OS (Windows or macOS) you’re using.
Whether you’re on a corporate network/VPN
Check whether the collections appear under the Unsynced or All Files view.
If the collections are listed as unsynced, pull/sync them locally.
Your insomnia version
check Preferences → Proxy matches the corporate proxy.
Go to your collection → click on the branch name at the bottom menu: Branch Name → History
If you see entries there, you might be able to restore from a previous commit using the Restore button next to a specific change.
If possible, share the insomnia logs from help → show App data logs
Any relevant messages from the console logs.
The account E2EE vault is not established. If E2EE is org-enforced, you cannot pull/decrypt collections until it’s set up.
Preferences → Account/Security → set up / unlock the E2EE vault with the encryption passphrase.
Did you check what permission level they were granted in the organization? If they can see the org and project but nothing inside, it’s often a permissions thing.