Hello Kong Support Team,
I am experiencing issues with the Kong Konnect Free version while trying to set up a runtime instance. Please refer to the following situation for details:
- I am using the Kong Konnect Free version before Enterprise.
- The runtime instance is not functioning due to an out-of-sync state during configuration.
- The hostname and version (3.2.2) are displayed, and the status is connected. However, the config hash value is 00000000000000000000000000000000.
- As I do not have an Enterprise license, I have installed the community version for the runtime environment.
- The server is a Red Hat 8 Enterprise running on a GCP VM.
- Due to policy constraints, I cannot directly call the server. Inbound calls follow this route: domain → WAF → load balancer → server.
- Only calls to port 443 are allowed.
- The runtime instance is set to hybrid mode with the following configuration:
- role = data_plane
- database = off
- cluster_mtls = pki
- cluster_control_plane = .konghq.com:443
- cluster_server_name = .us.cp0.konghq.com
- cluster_telemetry_endpoint = .us.tp0.konghq.com:443
- cluster_telemetry_server_name = .us.tp0.konghq.com
- cluster_cert =
- cluster_cert_key =
- lua_ssl_trusted_certificate = system
- konnect_mode = on
- vitals = off
I would appreciate any guidance or troubleshooting tips to resolve this issue. Thank you for your assistance.
Best regards,