Insomnia Billing Support

Questions
1

I’m trying to get support for an Insomnia billing issue. The Insomnia support email auto-replies that it is no longer in use, and points to a Kong support page that requires a Kong account to utilize, which I don’t have since apparently Kong and Insomnia still use different account bases. So I’m stuck and unable to contact your support team. I have posted requests on the Insomnia slack channel, to no avail. So now I’m posting here in hopes someone at Kong will see this and reach out.

I am being billed for an Insomnia Teams account, with no way to adjust it, cancel it, or add or remove people on it.

2

Same here. I’m in exactly the same situation. I’d like to get in contact with support to get access to our invoices. It’s a pretty rough transition for support closing a communication channel when they are still needed while the replacement is not fully operational if you ask me.

3

I also need a support email for billing issue by Insomnia