The documentation for Kong is available at here:
And there are several ways of installing it:
From container images and pre-build packages to source based install.
We also have a paid EE edition where we provide you customer success engineer to help you to setup and architect your installation: https://konghq.com/subscriptions/
We at Kong don’t do community support by email, unless maybe in special cases, e.g. debugging a problem in Kong in close co-operation with Kong community (member). I suggest you to make a more specific questions about the problems you are facing with the installation.