Kong does not appear to be working. Proxy has no external IP

I recently installed kong for kubernetes. Following documentation appears to be straightforward enough, but it does not appear to be working…

External IP shows as pending. Ingress does not appear to be working. I am unable to connect to control plane nodes with Lens as a test. I am using my cluster IP that is load balanced.

NAME TYPE CLUSTER-IP EXTERNAL-IP PORT(S) AGE
service/kong-proxy LoadBalancer 10.98.75.102 80:32408/TCP,443:31725/TCP 6d21h