Error: balancers.lua:228: get_balancer(): balancer not found for call-reminder-service.prod-khatabook.80.svc,

Hello All,

I have deployed kong recently in our production environment in EKS.

We are continuously getting this error:

log:2022 / 01 / 23 02 : 38 : 50 [ error ] 1120 # 0 : * 194680 [ kong ] config.lua : 128 failed loading declarative config into cache : failed to flip declarative config cache pages : recursive , client : 127.0.0.1 , server : kong_admin , request : " POST / config?check_hash = 1 HTTP / 1.1 " , Variable host : " localhost : 8444 "

log:time = " 2021-12-02T03 : 52 : 36Z " level = error msg = " Variable failed to update kong configuration : posting new config to / config : making HTTP request : Post \\ \" https : / / localhost : 8444 / config?check_hash = 1 \\ \" : EOF " component = controller

log:2022/01/24 13:25:30 [error] 1096#0: *216396 [lua] balancers.lua:228: get_balancer(): balancer not found for support-panel-backend-service.prod-support-panel.80.svc, will create it, client: 10.1.75.84, server: kong, request: "GET /me HTTP/1.1", host: "support-panel-backend-service.khatabook.com"

Count of this error is close to 10k per day.

Here is the kong ingress controller and proxy image details:

Ingress controller: kong/kubernetes-ingress-controller:1.3
Kong proxy: kong:2.6

Regards,
Pankaj

@ hbagdi42 can you please help on this issue.