# Error: Name resolution failed

**URL:** <https://discuss.konghq.com/t/error-name-resolution-failed/605>\
**Category:** Questions\
**Created:** [February 27, 2018, 1:01pm UTC](https://discuss.konghq.com/t/error-name-resolution-failed/605 "2018-02-27T13:01:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ashimmishra](https://yyz2.discourse-cdn.com/flex036/user_avatar/discuss.konghq.com/ashimmishra/32/81_2.png) [@ashimmishra](https://discuss.konghq.com/u/ashimmishra)\
**Post date:** [February 27, 2018, 1:01pm UTC](https://discuss.konghq.com/t/error-name-resolution-failed/605/1 "2018-02-27T13:01:35Z")

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Hi,

We are using Kong as API gateway to our cluster of applications.  
We are sometimes getting this error when accessing APIs or pages.

{“message”:“name resolution failed”}

This error goes away after the page is refreshed few times in case the error is on a page (Ctrl + R).  
Can you elaborate why this error may come and what can we do to make sure this works properly.

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**Author:** ![hisham](https://yyz2.discourse-cdn.com/flex036/user_avatar/discuss.konghq.com/hisham/32/14_2.png) [@hisham](https://discuss.konghq.com/u/hisham)\
**Post date:** [February 27, 2018, 3:50pm UTC](https://discuss.konghq.com/t/error-name-resolution-failed/605/2 "2018-02-27T15:50:17Z")

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“name resolution failed” is an indicative of DNS problems (which, by DNS’s round-robin behavior, are often intermittent). Please check your DNS configuration!

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**Author:** ![ashimmishra](https://yyz2.discourse-cdn.com/flex036/user_avatar/discuss.konghq.com/ashimmishra/32/81_2.png) [@ashimmishra](https://discuss.konghq.com/u/ashimmishra)\
**Post date:** [March 2, 2018, 2:57am UTC](https://discuss.konghq.com/t/error-name-resolution-failed/605/3 "2018-03-02T02:57:07Z")

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Thanks, I will check this.